inContact - Greater Salt Lake City Area since Jan 2013
Sr. Customer Success Manager
PDS Inc. Feb 2012 - Jan 2013
Business Development Director
MarketStar Sep 2006 - Oct 2011
Operations Director / Business Development Director
Novell Jan 2005 - Sep 2006
Business Development Alliance Manager
Novell Apr 2000 - Jan 2005
Technical Support Manager
Education:
University of Utah - David Eccles School of Business 2003 - 2005
M.B.A.
Brigham Young University 1989 - 1992
Bachelors, Spanish
Skills:
New Business Development Alliances Sales Operations Operations Management Service Delivery Customer Relations Business Planning Strategic Planning Account Management Team Leadership Business Strategy Contract Negotiation Customer Service Business Development Business Alliances Management B2B Program Management CRM Strategic Partnerships Project Management Sales Marketing Strategy Leadership Recruiting Pro-active Leader Drive Results Partnerships Customer Success Energetic Self-Starter Technical Services Technical Service Delivery Dynamic Speaker Driven By Results
Interests:
Road Biking, Golf, Model Rocketry, Boy Scouts
Languages:
English Spanish
Googleplus
Bik Lee
Lived:
Lehi, UT
Work:
PDS - Business Development (2012) MarketStar - Business Development Director (2006-2011) Novell - Business Development (2000-2006)
Education:
University of Utah - MBA, Brigham Young University - Spanish