Boyd C Adkins

Customer Service Help Desk Technician

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Location:

328 Roxbury Rd, Dayton, OH 45417

Industry:

Hospital & Health Care

Work:

Mbi Solutions, Llc Nov 2007 - Sep 2015
Customer Service Supervisor
The Greentree Group Nov 2007 - Sep 2015
Customer Service Help Desk Technician
Hollywood Video Jun 2005 - Nov 2007
Guest Service Representative

Education:

Devry University 2013 - 2015
Bachelors, Bachelor of Business Administration, Communication Itt Technical Institute - Harrisburg 2011 - 2013
Associates, Associate of Arts Colonel White High School
Devry University
Itt Technical Institute

Skills:

Customer Service
Medical Billing
Filing
Workforce Management
Managing Workflow
Microsoft Office
Higher Education
Data Analytics
Customer Support
Troubleshooting
Sales Management
Problem Solving
E Payments
Call Centers
Group Work
Professional Ethics
Growth Strategies
Quality Assurance
Self Confidence
Team Management
Supervisory Skills
Payments
Phone Etiquette
Typing
Customer Satisfaction
Data Entry
Telephone Skills
Microsoft Word
Time Management
Management
Documentation
Leadership
Training
Insurance
Critical Thinking
Teamwork
Powerpoint
Outlook
Inventory Management
Sales
Cashiering
Process Improvement
Microsoft Excel
Customer Experience
Public Speaking
Retail
Research
Security Clearance

Interests:

Social Services
Children
Politics
Education
Science and Technology
Health

Languages:

English

Certifications:

Hipaa

Boyd Adkins

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