Skills:
Apple Certified Support Professional 10.7, Windows XP, Windows Vista, Windows 7, Windows Server 2008, Mac OS X, Mac OS X Server, PC & Mac Laptops, Workstations, Servers, Modems, Docking Stations, Network Cards, Memory, Network & Local Printers, Network & Local Scanners, MS Word, Excel, Outlook, PowerPoint, ShoreTel Director VoIP, Adobe Creative Suite 3-5.5, Adobe Acrobat Pro, Sophos Enterprise Anti-Virus, Disk Utility, Apple Server Administrator