Microsoft Excel • Microsoft Office • Sap • Microsoft Word • Customer Service • Inventory Management • Powerpoint • Manufacturing • Process Improvement • Strategic Planning • Budgets • Financial Analysis • Operations Management • Forecasting • Accounting • Team Building • Sales • Leadership • Logistics Analysis
Interests
Social Services • Children • Economic Empowerment • Civil Rights and Social Action • Environment • Education • Poverty Alleviation • Human Rights • Health
Penske Logistics
Customer Service Representative
Ryder System, Inc. Jun 2015 - Oct 2017
Material Follow-Up Coordinator
Jmc Steel/Wheatland Tube Oct 2012 - Jan 2014
Intern
Goldsteins Furniture and Bedding May 2010 - May 2011
Office Assistant
Berk Enterprises Aug 2008 - Feb 2009
Senior Customer Service Representative
Education:
Hiram College 2014 - 2016
Bachelor of Applied Science, Bachelors, Business Administration, Management
Kent State University 2011 - 2013
Bachelor of Applied Science, Bachelors, Marketing, Management, Business, Business Management
Trumbull Business College 2003 - 2005
Associates, Business Administration, Management, Business Administration and Management, Business
Champion High School 1992 - 1996
Skills:
Microsoft Excel Microsoft Office Sap Microsoft Word Customer Service Inventory Management Powerpoint Manufacturing Process Improvement Strategic Planning Budgets Financial Analysis Operations Management Forecasting Accounting Team Building Sales Leadership Logistics Analysis
Interests:
Social Services Children Economic Empowerment Civil Rights and Social Action Environment Education Poverty Alleviation Human Rights Health
JMC Steel/Wheatland Tube Warren, OH 2012 to 2014 Maintenance Department Data Entry InternGoldstein's Furniture and Bedding Niles, OH 2010 to 2011 Office AssociateBerk Enterprises
2008 to 2009 Account Manager/Customer Service ProcessSt. Joseph Health Center Warren, OH 2004 to 2008 Health Care Clerical Associate/Monitor TechRyan's Alternative Staffing Warren, OH 2003 to 2004 Office TempInfocision Warren, OH 2001 to 2003
Education:
Kent State University Trumbull Warren, OH 2011 to 2013 Business ManagementTrumbull Business College Warren, OH Jun 2005 Associates of Applied Business in Business AdministrationHiram College Hiram, OH Business Management
Wheatland Tube/JMC Steel Warren, OH Oct 2012 to Jan 2014 Data Entry InternGoldstein's Furniture and Bedding Niles, OH 2010 to 2011 Office AssociateBerk Enterprises
2008 to 2009 Account Manager/Customer Service ProcessSt. Joseph Health Center Warren, OH Apr 2004 to Aug 2008 Health Care Clerical Associate/Monitor TechRyan's Alternative Staffing Warren, OH 2003 to 2004 Office TempInfocision Warren, OH 2001 to 2003 Telemarketer
Education:
Trumbull Business College Warren, OH Jun 2005 Associates of Applied Business in Business AdministrationKent State University Trumbull Warren, OH Associates Of Applied Nursing
2010 to 2000 Office AssociateWest Corporation Warren, OH 2009 to 2009 Customer ServiceBerk Enterprises
2008 to 2009 Account Manager/Customer Service ProcessRyan's Alternative Staffing Warren, OH 2003 to 2004 Office TempSt. Joseph Health Center Warren, OH 2001 to 2003 Health Care Clerical Associate/Monitor TechInfocision Warren, OH 2001 to 2003
Education:
Trumbull Business College Warren, OH Jun 2005 Associates of Applied Business in Business AdministrationKent State University Trumbull Warren, OH Associates Of Applied Nursing
Skills:
Accounting, Customer Service, Office Management, Multi Line Phone Systems, Microsoft Office