Western Michigan University Haworth College of Business- Kalamazoo, MI
2006
Specialities:
Bachelor of Business Administration in Computer Information Systems, Information Technology
Skills
Mobile OS Support: Android • iOS • BlackBerry • Palm // Operating System Support: Window... • Vista • 7 • Server 2003/2008 • Mac OS // PC/Laptop maintenance repair a... • Excel • Powerpoint • Access // Other Technical Systems: Workf... • Remedy Network Ticket System • Live Person Live Chat System
Ohiohealth
Senior Systems Analyst
Ohiohealth Oct 2016 - Feb 2018
Systems Analyst
Nationwide Childrens Hospital Sep 2015 - Oct 2016
Epic Cadence Analyst
The Ohio State University Wexner Medical Center Jan 2015 - Sep 2015
Imaging Systems Specialist - Radiology
The Ohio State University Wexner Medical Center Nov 2013 - Jan 2015
Desktop Support Specialist
Education:
Western Michigan University 2006 - 2010
Bachelors, Bachelor of Business Administration, Telecommunications, Computer Systems
Central Michigan University
Master of Science, Masters
Skills:
Epic Systems Healthcare Information Technology System Administration Hospitals Healthcare Radiology Process Improvement Emr Visio Technical Support Strategic Planning Epic Cadence Certified Microsoft Office Customer Service
Apr 2012 to 2000 Internet/Chat Technical Support CoordinatorVerizon Wireless Southfield, MI Nov 2011 to Apr 2012 Technical Support CoordinatorVerizon Wireless Southfield, MI Oct 2010 to Oct 2011 Customer Service RepresentativeBank of America Kalamazoo, MI Aug 2009 to Jul 2010 Bank TellerStaybridge Suites - Intercontinential Hotels Group Kalamazoo, MI Feb 2008 to Sep 2009 Front Desk LeadAmerican Eagle Outfitters Taylor, MI Oct 2005 to Aug 2008 Lead Cashier
Education:
Western Michigan University Haworth College of Business Kalamazoo, MI 2006 to 2010 Bachelor of Business Administration in Computer Information Systems, Information Technology
Skills:
Mobile OS Support: Android, iOS, BlackBerry, Palm // Operating System Support: Windows XP, Vista, 7, Server 2003/2008, Mac OS // PC/Laptop maintenance repair and configuration // Microsoft Office: Word, Excel, Powerpoint, Access // Other Technical Systems: Workflow Manager, Remedy Network Ticket System, Live Person Live Chat System