New Relic, Inc. Jan 2014 - Feb 2018
Technical Support Manager
Selectron Technologies, Inc. Apr 2005 - Nov 2013
Customer Development Manager
Xerox Oct 2001 - Apr 2005
Operations Manager
Twilio Inc. Oct 2001 - Apr 2005
Senior Manager, Technical Support
Skills:
Customer Service Windows Microsoft Office Microsoft Word Public Speaking Negotiation Team Building Team Leadership Management Coaching and Mentoring Java Jira Zendesk Problem Solving Microsoft Excel English Teaching Strategic Planning Budgets Hiring Software As A Service Project Management Business Process Improvement Powerpoint Research Outlook Html Editing