Brian Lex Charlesworth

US Patent:

63275724, Dec 4, 2001

Filed:

Dec 16, 1999

Appl. No.:

9/464990

Inventors:

David L. Morton - Sandy UT
Bradley W. Barham - Sandy UT
Brian L. Charlesworth - North Salt Lake UT
Jeffrey C. Hays - Sandy UT

Assignee:

Talk2 Technologies, Inc. - Salt Lake City UT

International Classification:

G06F 1760

US Classification:

705 10

Abstract:

Methods for introducing information services to potential customers. The information services can provide Internet access, value-added telephone services, and the like. As a non-customer or, in other words, a potential customer, issues a communication request to a customer of the information service, the potential customer is allowed to access certain features of the information service. The communication request can be a telephone call directed to a customer. For example, as the potential customer holds while waiting to speak with a customer, the potential customer can browse the Internet using a telephone interface. The potential customer is also informed how he or she can become a subscriber or the information service. As the potential customer interacts with the information service, the potential customer's interaction is tracked and stored in order to customize the information service to the particular potential customer during a subsequent interaction. Potential customers can also access the information service in other situations, including when a current customer sends e-mail to a potential customer, places a telephone call to the potential customer, or submits to the information service a contact database listing the potential customer as a contact.

Address:

321 Talon Way, North Salt Lake, UT 84054

VIN:

JH2KE03C67K002356

Make:

Chevrolet

Model:

Geo Tracker 2dr Hardtop

Year:

2007