Us Navy 2001 - 2004
Division Officer
Solar Turbines 2001 - 2004
Supplier Technical Engineer
Education:
Prairie View A&M University 1996 - 2001
Skills:
Six Sigma Manufacturing Gas Turbines Engineering Testing Troubleshooting Turbines Power Generation Lean Manufacturing Project Engineering Black Belt Project Management Autocad Cross Functional Team Leadership Manufacturing Engineering Turbomachinery Oil and Gas Electrical Engineering Preventive Maintenance Visio Steam Turbines Process Control Leadership Instrumentation Plc Root Cause Analysis Oil/Gas Change Management Team Management Continuous Improvement Management Engineering Management Customer Service Mechanical Engineering Data Analysis Collaborative Problem Solving Creative Problem Solving
Radiant Systems (now part of NCR Corporation). since Aug 2011
Consultant, Hospitality Divison
Radiant Systems Inc. Nov 2010 - Aug 2011
Consultant, Hospitality Divison
Radiant Systems Inc. Mar 2010 - Nov 2010
Client Services Manager
Radiant Systems May 2008 - Mar 2010
Call Center Manager LA Office
Jadeon POS Inc Apr 2006 - May 2008
Call Center Manager
Education:
Orange Coast College 1997 - 2002
Coastline Community College
Skills:
Team Building Training Leadership Management Crm Process Improvement Troubleshooting Customer Satisfaction Customer Service Information Technology Pos Project Management Integration Technical Support Account Management Team Leadership Cross Functional Team Leadership Help Desk Support Windows Computer Hardware Vendor Management Microsoft Office Itil Employee Training Hardware Networking Call Centers Point of Sale Systems Inventory Management Strategic Planning Operations Management Budgets Business Intelligence Software Installation Program Management Software Documentation Strategy Time Management Budgeting Customer Relationship Management Change Management Project Planning Access System Deployment Coaching Recruiting System Administration Business Process Improvement Call Center