Customer Service • Microsoft Office • Time Management • Customer Satisfaction • Data Entry • Outlook • Inventory Management • Management • Telephone Skills • Sap • Siebel • V Lookups • Territory Account Management • Negotiation • Documentation • Troubleshooting • Visio • Sharepoint • Process Flow Documentation • Procedure Creation • Leadership • Public Speaking • Microsoft Outlook • Sap Products • Training • Priority Management
Languages
English
Interests
Social Services • Children • Civil Rights and Social Action • Education • Environment • Science and Technology • Disaster and Humanitarian Relief • Human Rights • Animal Welfare • Arts and Culture • Health
Mental Health
Front Office Manager
Denver Health Medical Plan, Inc. Dec 2016 - Feb 2018
Administrative Assistant
Rocky Mountain Poison and Drug Center Dec 2016 - Feb 2018
Drug Center Trainer
Denver Health Medical Plan, Inc. Apr 2016 - Dec 2016
Receptionist and Junior Administrative Assistant
Servicesource Feb 1, 2014 - Apr 2016
Enablement Administrator
Education:
Community College of Denver 2015 - 2017
Associates, Computer Science
Overland High School 2008 - 2011
Skills:
Customer Service Microsoft Office Time Management Customer Satisfaction Data Entry Outlook Inventory Management Management Telephone Skills Sap Siebel V Lookups Territory Account Management Negotiation Documentation Troubleshooting Visio Sharepoint Process Flow Documentation Procedure Creation Leadership Public Speaking Microsoft Outlook Sap Products Training Priority Management
Interests:
Social Services Children Civil Rights and Social Action Education Environment Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health
Feb 2014 to 2000 Enablement AdministratorU.S. Bancorp Denver, CO Sep 2013 to Dec 2013 Call Center Personal BankerU.S. Bancorp Denver, CO Aug 2012 to Sep 2013 Mail ClerkOffice Max Denver, CO Mar 2011 to Apr 2012 Cashier
Skills:
Over three years of customer service experience, over three years of data entry, excellent organizational skills, ability to multi-task and prioritize with minimal supervision, advanced knowledge of Microsoft Office Programs, Effective verbal and written Communication skills, ability to work in a fast paced goal driven work environment.
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