American Express Travel Services
Team Leader
American Express Mar 2008 - Jul 2014
Corporate Travel Counselor
American Express Mar 2008 - Jul 2014
Team Leader
Education:
Woodhaven High School
Skills:
Business Travel Call Centers Travel Management Sabre Account Management Customer Experience Sales Customer Service Salesforce.com Customer Satisfaction Pricing Process Improvement Lotus Notes B2B Sales Management New Business Development Management Online Travel Tourism Microsoft Excel
Manager, Network Operations And Plan Eligibility And Enrollment Liaison
Amerihealth Caritas
Manager, Network Operations and Plan Eligibility and Enrollment Liaison
Avita Pharmacy Jan 2014 - Oct 2014
Senior Accreditation Project Manager
Blue Cross and Blue Shield of Louisiana Nov 2012 - Oct 2013
Associate Compliance Consultant
Blue Cross and Blue Shield of Louisiana Nov 2010 - Nov 2012
Privacy and Compliance Analyst
Blue Cross and Blue Shield of Louisiana Feb 2009 - Oct 2010
Provider Dispute Analyst
Education:
University of Phoenix 2014 - 2015
Bachelors, Bachelor of Science, Health Services
Our Lady of the Lake College 2011 - 2015
University of Phoenix
Skills:
Health Insurance Hipaa Process Improvement Customer Service Leadership Medicare Insurance Healthcare Software Documentation Policy Analysis Sharepoint Business Process Improvement Business Analysis Managed Care U.s. Health Insurance Portability and Accountability Act Team Building Training Icd 9 Access Data Analysis Healthcare Industry Medicaid Strategic Planning Visio Privacy Law Medical Terminology Healthcare Reimbursement Global Compliance Claim Appeals Claims Auditing Grievances Project Management Healthcare Management Management Program Management