Iqor
Vice President, Business Development
Iqor May 2013 - Jun 2015
Assistant Vice President, Business Development
Iqor Mar 2011 - Apr 2013
Assistant Vice President, Operations
Iqor Dec 2006 - Mar 2007
3Rd Party Accounts Receivable Management
Iqor Mar 2006 - Dec 2006
3Rd Party Pre-Legal Collections
Education:
The Ohio State University
Skills:
Call Centers Business Development Team Leadership Vendor Management Customer Service Process Improvement Credit Crm Leadership Customer Retention Outsourcing Telecommunications Bpo Coaching Project Management Workforce Management Accounts Receivable Operations Management Customer Satisfaction Customer Experience Offshoring Team Management Service Delivery Software Documentation