At&T Dec 2000 - Jan 2014
Lead Labor Relations Manager
Ameritech Jan 1998 - Nov 2000
Senior Manager
Small Business Services Dec 1994 - Jan 1998
Operations Manager
Custom Business Services Jan 1994 - Nov 1994
Sales Operations Manager
Ameritech Response Center Apr 1993 - Jan 1994
Manager
Education:
Baldwin Wallace University
Bachelors, Bachelor of Arts, Business Administration, Management, Business Administration and Management
Skills:
Management Leadership Training Process Improvement Strategy Problem Solving Customer Satisfaction Sales Telecommunications Labor Relations Negotiation Written Communication Fact Finding