Red Ventures Feb 2016 - Apr 2016
Inside Sales Representative
A Wireless - Verizon Wireless Premium Retailer Oct 2013 - Jan 2016
Sales Consultant
Emmanuel Child Care Center Oct 2012 - Jun 2013
Teaching Assistant
Union County Public Schools Aug 2011 - Oct 2012
After School Group Leader
Killingsworth Environmental Aug 2011 - Oct 2012
Call Center Administrator
Skills:
Customer Service Direct Sales Sales Sales Operations Wireless Retail Customer Satisfaction Team Leadership Telecommunications Inventory Management Leadership Wireless Technologies Team Building Sales Process Data Entry Customer Retention
Interests:
Social Services Children Poverty Alleviation Disaster and Humanitarian Relief Human Rights Health
Edenredusa
Customer Service Representative
Tufts Health Plan Jan 2018 - Jan 2019
Member Services Representative
Maximus Feb 2012 - May 2017
Transportation Specialist
Maximus Jun 2006 - Jan 2012
Premium Billing Specialist
Maximus Jun 2003 - May 2006
Research Specialist
Education:
Emmanuel College (Boston) 1992 - 1993
The Gifford School 1990 - 1992
Skills:
Customer Service Microsoft Office Medical Terminology Medicaid Appeals U.s. Health Insurance Portability and Accountability Act Health Insurance Privacy Law Long Term Care Data Entry Public Transport Writing Managed Care Microsoft Excel Oracle Applications Lotus Notes Microsoft Word Microsoft Access Sharepoint Leadership Federal and State Regulations Data Privacy Prior Authorization Eligibility Coverage Issues Customer Service Representatives Google Maps Prescription Drugs Medicaid Managed Care State Government Federal and State Regulatory Compliance Rightfax