Carina M Howrey

Skillcrush

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Location:

Tualatin, OR

Industry:

Computer Software

Work:

Redmond Fire & Rescue Jan 2019 - Jul 2019
Administrative Assistant
Hawksoft, Inc. Dec 2014 - Sep 2015
Customer Service Representative
Convergys Apr 2010 - Dec 2014
Classroom Team Manager and Expert Trainer
Stream Global Services Jun 2012 - Sep 2013
Site Training Manager
Stream Global Services Mar 2008 - Dec 2010
Associate Trainer

Education:

Oregon State University 2004 - 2007
Bachelors, Bachelor of Arts, Liberal Arts, Liberal Studies Central Oregon Community College 1999 - 2003
Associates, General Studies

Skills:

Call Centers
Customer Service
Technical Support
Customer Experience
Troubleshooting
Contact Centers
Team Management
Customer Satisfaction
Bpo
Workforce Management
Service Delivery
Time Management
Business Process Improvement
Computer Hardware
Outsourcing
Performance Management
Vendor Management
Process Improvement
Operations Management
Business Process Outsourcing
Microsoft Office
Leadership
Team Leadership
Transition Management
Inbound Marketing
Content Development
Content Management
Social Media
Immersive Environments
Powerpoint
Life Skills
Personal Development
Training
Customer Relationship Management
Information Technology
Problem Solving
Skilled Multi Tasker

Interests:

Coffee
Social Services
Children
The Great Outdoors Living In the Pnw
Health and Fitness
Career Advancement
Education
Adult Learning Theory
Recumbent Bicycle Riding
Music
Disaster and Humanitarian Relief
Theater
Arts and Culture
Health

Languages:

Spanish

Certifications:

Getting Things Done

Carina Howrey

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Location:

Redmond, OR

Carina Howrey Beaverton, OR

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Work:

Stream Global Services

Sep 2013 to 2000
Expert Trainer Stream Global Services

Jun 2012 to Sep 2013
Site Training Manager Stream Global Services

Apr 2010 to Jun 2012
Classroom Team Manager Stream Global Services

Dec 2009 to Apr 2010
Operations Team Manager Stream Global Services

Mar 2008 to Dec 2009
Associate Trainer Stream Global Services

Oct 2007 to Dec 2009
Customer Services Representative to Senior Front Line Agent Corvallis Educational
Corvallis, OR
Jan 2007 to Aug 2007
Sales Associate OSU College of Education
Corvallis, OR
Sep 2003 to Jan 2007
Student Worker ISKY
Bend, OR
Sep 2002 to Sep 2003
Customer Service Representative

Education:

Oregon State University
Corvallis, OR
Sep 2004 to Jul 2007
Bachelor of Arts in Liberal Arts, Spanish and Latin American studies Central Oregon Community College
Bend, OR
Sep 1999 to Jun 2003
Bachelor of Arts in Education and Spanish studies

Skills:

Partially fluent in Spanish