Skills:
Microsoft PowerPoint, Word, Visual Basics, Visio, Project, Access, Excel, Outlook, Mozilla Thunderbird, HTML, SQL, VNC and Terminal Services remote trouble shooting tools, Notepad ++, Symantec Backup exec, Paint.net, Antivirus Software: Nod32, Norton, MacAfee, A vast, AVG, Kaseya patch management, Wire shark, Active directory, Microsoft Server 2008, Linux, Remote Desktop tools, Advanced PC trouble shooting skills, Basic Security Knowledge, Research, and teambuilding and interpersonal skills.