Skills:
Help Desk, Windows 7, NT, 2000, XP, OS X, Linux, PC, MAC, System building, Troubleshooting, PC Repair, Network Support, OSI Model, LAN/WAN, Cisco Switches, Wireless Access Points(WAP), WiFi Security, TCP/IP, FTP, TFTP, 802.5 802.11, T-SQL, Hardware, JAVA, HTML, XML, Team-building, Troubleshooting, Technical writing, SDLC, Testing, Active Directory, Hyper-V, VMware Workstation, ESX, Virtual Server 2005, Microsoft Office, Microsoft SharePoint, Desktop Authority, Casino Marketplace, IBM AS400,Numara Trackit, IE9, Firefox, Chrome, Adobe CS5.5, Flash, Dreamweaver, Photoshop, Acrobat X, Infogenesis POS, Norton Ghost, Enterprise Anti-virus, PC Anywhere, LogMeIn Pro