2012 to 2000 Disaster Reservist/Customer Service RepresentativeUniversity Of Phoenix Alumni Association (Online)
2009 to 2000 Alumni Career Mentor (Volunteer)Verizon Wireless Atlanta, GA 2006 to 2009 Business Support Coordinator/Subject Matter Expert/Lead Coordinator
Education:
University Of Phoenix Phoenix, AZ 2005 to 2007 MBA/PA in Master of Business Administration/Public AdministrationNicholls State University Thibodaux, LA 1996 to 2000 BA in GovernmentNicholls State University Thibodaux, LA 1996 to 1998 Associate of Science in Criminal Justice
Skills:
Motivated, personable business professional with scholar achievements and a successful 13-year track record of customer service experience. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile able to remain focused under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
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