Corelogic
Production Support Analyst Senior
Corelogic Apr 2013 - Apr 2016
Business Systems Analyst at Corelogic
Corelogic Aug 2008 - Apr 2013
Help Desk Analyst Lead
Corelogic Jan 2006 - Aug 2008
Help Desk Analyst
Corelogic May 2005 - Jan 2006
Qa Advocate and Lead Client Advocate
Education:
Austin Community College 2017
Associates
Austin Community College 2016
Associates
The University of Texas at Austin 1994 - 1997
Bachelors, Bachelor of Science
Skills:
Troubleshooting Enterprise Architecture Call Centers Data Analysis Quality Assurance Technical Support Help Desk Support Team Leadership Leadership Customer Retention Process Improvement Management Customer Satisfaction Business Process Improvement Customer Service Requirements Gathering Enterprise Software Strategic Planning Training Servers