Customer Satisfaction • Customer Focused • Writing • Tech Savy • Organization • Deadline Driven • Iphone Support • Macintosh Applications • Task Driven • Editing • Research • Os X • Ilife • Technical Writing • Technical Support • Iwork • Ipad • Critical Thinking • Ios • Iphone • Mac • Time Management • History • Customer Service • Ipod • Aperture • Mac Os X Server • Mac Os • Microsoft Office • Social Media
Readcube (Labtiva Inc.)
Support Team Lead at Readcube
Apple Jun 2011 - Apr 2015
Genius and Technician
The Bostonian Society Old State House Sep 2010 - May 2011
Museum Associate
Barnes and Noble Cafe May 2005 - Aug 2010
Barista
University of Central Florida Oct 2009 - Mar 2010
Graduate Teaching Assistant
Education:
University of Central Florida 2007 - 2009
Masters, Sociology
Flagler College 2003 - 2007
Bachelors, English, Sociology
Skills:
Customer Satisfaction Customer Focused Writing Tech Savy Organization Deadline Driven Iphone Support Macintosh Applications Task Driven Editing Research Os X Ilife Technical Writing Technical Support Iwork Ipad Critical Thinking Ios Iphone Mac Time Management History Customer Service Ipod Aperture Mac Os X Server Mac Os Microsoft Office Social Media
2011 to 2000 Family Room SpecialistThe Bostonian Society
2010 to 2011 Museum Associate and keyholderBarnes and Noble Caf
2005 to 2010 BaristaDr. Shannon Carter, University of Central Florida
Sep 2009 to Nov 2009 Graduate Teaching Assistant
Education:
University of Central Florida Orlando, FL 2009 Masters in Art of Applied SociologyFlagler College Saint Augustine, FL 2007 Bachelors in Art of EnglishLake Mary High School Lake Mary, FL 2003