Cassandra Cruz from Orlando, FL, age 32

Resumes

Assistant Vice President Bankruptcy And Estate

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Location:

1413 Kempton Chase Pkwy, Tampa, FL

Industry:

Outsourcing/Offshoring

Work:

Connextions 2013 - 2013
WellCare Operations Manager
World Travel Holdings Jan 2012 - Mar 2013
Customer Care/Operations Manager
Wyndham Vacation Resorts Feb 2008 - Dec 2011
Owner Services/Operations Manager
Specialty Pharmacy Oct 2005 - Dec 2008
Client Services Senior Manager
Great Expectations Aug 1998 - Oct 2005
Call Center Revenue Manager

Education:

Florida Southern College 1993 - 1998
Bachelors, Business Management

Skills:

Leadership
Training
Call Centers
Management
Customer Satisfaction
Performance Management
Team Building
Crm
Leadership Development
Team Management
Customer Service
Coaching
Process Improvement
Sales
Forecasting
Human Resources
Operations Management
Hospitality
Team Leadership
Marketing Strategy
Call Center
Budgets
Recruiting
Time Management
Interviews
Program Management
Analysis
Vendor Management
Customer Retention
Lead Generation
Sales Operations
Marketing
Business Strategy
Customer Experience
Project Planning
Competitive Analysis
Hiring
Budgeting

Interests:

Electronics

Languages:

Spanish