Cassandra R Shoecraft

US Patent:

8156026, Apr 10, 2012

Filed:

May 24, 2010

Appl. No.:

12/801118

Inventors:

Peter J. Junger - Redmond WA, US
Cassandra B. Shoecraft - Redmond WA, US
David G. Koon - Remond WA, US

Assignee:

Nintendo of America Ltd. - Redmond WA

International Classification:

G06Q 40/00

US Classification:

705 35, 705 37

Abstract:

An electronic registration system facilitates authorized product returns and reduces the incidence of improper returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information is then stored in a data base along with the date on which the product was sold and an appropriate UPC code, SKU number or manufacturer code. A check digit algorithm may be used to verify the serial number prior to storage. A sales receipt may be imprinted with at least the date of the transaction and the serial number. When a product is returned, the retailer may cross-reference the serial number on the product with that on the receipt to verify the sales receipt. Otherwise, the database may be searched for pertinent sales information. A customer may also access a return authorization engine via the Internet to obtain return approval, an authorization number, return instructions, etc.

US Patent:

8635168, Jan 21, 2014

Filed:

Mar 13, 2012

Appl. No.:

13/418812

Inventors:

Peter J. Junger - Redmond WA, US
Cassandra B. Shoecraft - Redmond WA, US
David G. Koon - Redmond WA, US

Assignee:

Nintendo of America Inc. - Redmond WA

International Classification:

G06Q 30/00
G06Q 10/00

US Classification:

705340, 705302, 705303, 705304

Abstract:

An electronic registration system facilitates authorized product returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information is stored in a database, along with the date on which the product was sold and an appropriate UPC code, SKU number, or manufacturer code. A check digit algorithm may be used to verify the serial number prior to storage. A sales receipt may be imprinted with at least the date of the transaction and the serial number. When a product is returned, the retailer may cross-reference the serial number on the product with that on the receipt to verify the sales receipt. Otherwise, the database may be searched for sales information. A customer may also access a return authorization engine via the Internet to obtain return approval, an authorization number, return instructions, etc.

US Patent:

20040172260, Sep 2, 2004

Filed:

Jul 7, 2003

Appl. No.:

10/275548

Inventors:

Peter Junger - Redmond WA, US
Cassandra Shoecraft - Redmond WA, US
David Koon - Remond WA, US

International Classification:

G06F017/60

US Classification:

705/001000

Abstract:

An electronic registration system facilitates authorized product returns and reduces the incidence of improper returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information is then stored in a data base along with the date on which the product was sold and an appropriate UPC code, SKU number or manufacturer code. A check digit algorithm may be used to verify the serial number prior to storage. A sales receipt may be imprinted with at least the date of the transaction and the serial number. When a product is returned, the retailer may cross-reference the serial number on the product with that on the receipt to verify the sales receipt. Otherwise, the database may be searched for pertinent sales information. A customer may also access a return authorization engine via the Internet to obtain return approval, an authorization number, return instructions, etc. to reduce retailer hassle.

US Patent:

20140172726, Jun 19, 2014

Filed:

Dec 9, 2013

Appl. No.:

14/100696

Inventors:

- Redmond VA, US
Cassandra B. SHOECRAFT - Redmond WA, US
David G. KOON - Redmond WA, US

Assignee:

Nintendo of America Inc. - Redmond VA

International Classification:

G06Q 30/00

US Classification:

705304

Abstract:

An electronic registration system facilitates authorized product returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information is stored in a database, along with the date on which the product was sold and an appropriate UPC code, SKU number, or manufacturer code. A check digit algorithm may be used to verify the serial number prior to storage. A sales receipt may be imprinted with at least the date of the transaction and the serial number. When a product is returned, the retailer may cross-reference the serial number on the product with that on the receipt to verify the sales receipt. Otherwise, the database may be searched for sales information. A customer may also access a return authorization engine via the Internet to obtain return approval, an authorization number, return instructions, etc.