Catherine E Lang

US Patent:

20040095378, May 20, 2004

Filed:

Jun 20, 2003

Appl. No.:

10/600170

Inventors:

Michael Vigue - Windham NH, US
Jane Blankenship - North Chatham MA, US
Kerry Johnson - Andover MA, US
Catherine Lang - Somerville MA, US
Shail Chotai - Windham NH, US

International Classification:

G09G005/00

US Classification:

345/723000

Abstract:

A method includes (a) electronically enabling people who belong to an enterprise to define a goal that is related to managing a relationship with a customer of the enterprise; (b) providing a graphical user interface that enables the people to cooperate to make complex decisions that will advance the achievement of the goal; and (c) providing features in the interface that enable the people to make the complex decisions in a manner that inherently and continually improves their ability to make subsequent complex decisions.

US Patent:

20040081951, Apr 29, 2004

Filed:

Jun 20, 2003

Appl. No.:

10/600172

Inventors:

Michael Vigue - Windham NH, US
Jane Blankenship - North Chatham MA, US
Kerry Johnson - Andover MA, US
Catherine Lang - Somerville MA, US
Shail Chotai - Windham NH, US

International Classification:

G09B003/00

US Classification:

434/350000

Abstract:

A method includes. (a) electronically enabling people who belong to an enterprise to define a goal that is related to managing a relationship with a customer of the enterprise; (b) providing a graphical user interface that enables the people to cooperate to make complex decisions that will advance the achievement of the goal; and (c) providing features in the interface that enable the people to make the complex decisions in a manner that inherently and continually improves their ability to make subsequent complex decisions.