Bay Area Techworkers at Cisco Systems Jan 2018 - Jun 2018
Technical Writer
Cisco 2004 - 2016
Technical Documentation Program Management; Cisco Systems
Cisco 1999 - 2004
Senior Technical Writer
Thales Navigation 1996 - 1999
Lead Technical Writer
Intergraph 1996 - 1996
Senior Technical Writer
Education:
University of California, Santa Cruz 1998 - 2002
Michigan Technological University 1991 - 1993
Master of Science, Masters
Uc Santa Barbara 1986 - 1990
Bachelors, Bachelor of Science
Skills:
Project Management Product Management Team Leadership Product Development Software Development Life Cycle Customer Service Continuous Improvement Facilitation Data Analysis Vendor Management Agile Methodologies Program Management Project Planning Developing Technical Documentation Strategies Technical Documentation Content Management Management Mentoring of Staff Leadership Software Documentation Technical Communication Task Based Documentation Editing Training Manuals Online Help Html and Xml Framemaker Adobe Acrobat Jiveon Doxygen Dita Linux Unix Robohelp Cisco Technologies Networking Cisco Ios Cloud Computing Routers Telecommunications Technical Writing Security Tcp/Ip Mobility/Manet Integration Precision Gps Transportation Planning Land Use Planning
Certifications:
Project Management Managing the Development of Technical Information University of California, Santa Cruz Extension
Cisco Systems - RTP, NC since 1999
Lead, Technical Documentation
Thales Communications formerly Magellan - Sunnyvale, CA 1996 - 1999
Lead Technical Writer
VeriBest Corporation, a Divison of Intergraph - Mountain View, CA Feb 1994 - Mar 1996
Senior Technical Writer
Los Trancos Systems - Mountain View, CA Feb 1994 - Mar 1996
Project Manager
Education:
Michigan Technological University 1991 - 1993
University of California, Santa Barbara 1986 - 1990
University of California, Santa Cruz