Process Improvement • Hipaa • Healthcare • Training • Managed Care • Software Documentation • Leadership • Medicaid • Customer Service • Microsoft Office • Project Management • Access • Public Speaking • Medicare • Strategic Planning • Microsoft Excel • Data Analysis • Management • Analysis • Microsoft Word • Team Building • Powerpoint • Troubleshooting • Outlook • Networking • Hospitals • Sharepoint • Customer Satisfaction • Coaching • System Administration • Time Management • Fundraising • Business Analysis • Strategy • Insurance • Accounting • Project Planning • Human Resources • Change Management • Efficient and Effective Problem Solver • Excellent Verbal and Written Communicati... • Strong Analytic Skills • Execute Deliverables In An Efficient and... • Excellent Customer Service Skills • Rapidly Mastered United Health Group App... • Independent Systems Trainer With Webinar...
OptumHealth since Feb 2011
Information Technology Liason
Optum Health since Feb 2011
Information Technology Liaison/Associate Technical Support Analyst
University of New Mexico Hospital - 2211 Lomas Boulevard Northeast Albuquerque, NM 87106 Jun 2009 - Feb 2011
Medical Assistant
UNMH/Presbytarian hospital Apr 2005 - Feb 2011
Medical Assistant/Behavioral Health Technician
Las Brisas Oct 2004 - Mar 2005
Assistant Manager
Education:
SWHCI 2000 - 2010
Southwest Health Career Institute 2004
CNM 1999 - 2001
Highland High School 1999
Graduate
Technical Vocational Institute
Skills:
Process Improvement Hipaa Healthcare Training Managed Care Software Documentation Leadership Medicaid Customer Service Microsoft Office Project Management Access Public Speaking Medicare Strategic Planning Microsoft Excel Data Analysis Management Analysis Microsoft Word Team Building Powerpoint Troubleshooting Outlook Networking Hospitals Sharepoint Customer Satisfaction Coaching System Administration Time Management Fundraising Business Analysis Strategy Insurance Accounting Project Planning Human Resources Change Management Efficient and Effective Problem Solver Excellent Verbal and Written Communications For Upward and Peer Reporting Strong Analytic Skills Execute Deliverables In An Efficient and Timely Manner Excellent Customer Service Skills Rapidly Mastered United Health Group Approved Software and Applications Independent Systems Trainer With Webinar and Hands on Approach