Catherine M Rodenburg

Agent

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Location:

Omaha, NE

Industry:

Online Media

Work:

Jccb Solutions Jul 2009 - Sep 2012
Contractor, Virtual Agent
Liberty Bank Feb 1999 - Sep 2009
Teller
Advanced Lead Exchange Feb 1999 - Sep 2009
Agent
Credit Advisors Foundation May 1994 - Dec 1998
Call Center Agent

Education:

Iowa Western Community College 2008 - 2008
Technical High School 1983
Paul the Vi High School 1979 - 1983

Skills:

Customer Service Representatives
Call Center Administration

Catherine Rodenburg Council Bluffs, IA

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Work:

COUNCIL BLF, IA

Jul 2010 to 2000
ADVANCED LEAD EXCHANGE LIBERTY BANK
Council Bluffs, IA
1999 to 2009
Customer Service Representative

Education:

Skills:

. Cash handling, Professional phone etiquette, typing 25 wpm, problem solving able to diffuse difficult customers, 10-key by touch with accuracy,Microsoft Word, Outstanding Customer Service,

Catherine Rodenburg Council Bluffs, IA

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Work:

COUNCIL BLF, IA

Jul 2010 to 2000
ADVANCED LEAD EXCHANGE LIBERTY BANK
Council Bluffs, IA
1999 to 2009
Customer Service Representative

Education:

Skills:

. Demonstrat outstanding problem solving, able to diffuse difficult customers. Proficient in Internet researching. Complete knowledge of the Administrative & Secretary's Handbook, Use and understand the Gregg Refrence Manual.Meet performance benchmarks in all areas ( speed, accuracy, volume.)Acknowledged for commitment to providing exceptional customer service.