Customer Service • Time Management • Front Office • Microsoft Office • Customer Satisfaction • Hotels • Hospitality Industry • Hospitality • Event Planning • Concierge Services • Micros • Event Management • Inventory Management • Sales • Retail • Marketing • Hotel Management • Casino • Outlook • Data Entry • Microsoft Excel • Team Building • Microsoft Word • Public Speaking • Tourism • Powerpoint • Academic Advising • Student Retention • Research Design • Media History • Leadership
Wiley Education Services
Retention Manager
The Learning House, Inc. Aug 2018 - Feb 2019
Online Advisor
Indiana University Aug 2017 - Jun 2018
Associate Instructor
University of Louisville Aug 2016 - May 2017
Graduate Instructor
University of Louisville Aug 2015 - May 2017
Graduate Teaching Assistant
Education:
Indiana University Bloomington 2017 - 2018
University of Louisville 2015 - 2017
Masters, Communication
Indiana University Southeast 2007 - 2012
Bachelors, Bachelor of Arts, Communication Studies
Skills:
Customer Service Time Management Front Office Microsoft Office Customer Satisfaction Hotels Hospitality Industry Hospitality Event Planning Concierge Services Micros Event Management Inventory Management Sales Retail Marketing Hotel Management Casino Outlook Data Entry Microsoft Excel Team Building Microsoft Word Public Speaking Tourism Powerpoint Academic Advising Student Retention Research Design Media History Leadership