Fedex Jul 2006 - Apr 2008
Package Handler
At&T Jul 2006 - Apr 2008
Customer Support Specialist
Decisionone Nov 2002 - Feb 2005
Lead Customer Service Representative
Qual-Tron Oct 2000 - May 2002
Test Technician
Education:
University of Phoenix 2001 - 2004
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
Mississippi Valley State University 1994 - 1999
Bachelors
Skills:
Customer Service Customer Satisfaction Microsoft Word Call Centers Microsoft Office Team Building Troubleshooting Testing Customer Experience Account Management Technical Support Customer Support Coaching