Bullseye Telecom Southfield, MI Aug 2011 to Sep 2013 Voice Provisioning Associate Level 1AT&T Detroit, MI Mar 2004 to Aug 2011 Sales and Service Specialist
Education:
Baker College Allen Park, MI 2010 to 2014 Bachelor of Applied Science in Information Technology and SecurityBaker College Allen Park, MI 2011 to 2013 Certificate in Microsoft Networking Professional
Skills:
Customer Service Management, Conflict Handling and Resolution, Network Security, Information Technology and Security, Data Networking, Order Fulfillment, Team Building and Training, Help Desk Support, Network Configuration, Hardware and Software Troubleshooting, Windows Server 2008 Administration, Microsoft Office