Chandra Mouli Ravipati

US Patent:

7408925, Aug 5, 2008

Filed:

May 14, 2004

Appl. No.:

10/846984

Inventors:

Frank J. Boyle - Broomfield CO, US
Kurt H. Haserodt - Westminster CO, US
Peter Andrew Mataga - Sparta NJ, US
Chandra M. Ravipati - Thornton CO, US
Ryan Scott Wallach - Westminster CO, US

Assignee:

Avaya Technology Corp. - Basking Ridge NJ

International Classification:

H04L 12/28
H04L 12/66
H04M 3/42
G06F 15/16

US Classification:

370352, 3703952, 370401, 370410, 37920101, 709203, 709227

Abstract:

The present invention is directed to an architecture for setting up a communication between first and second communication devices and , the first communication device corresponding to a first directing server and first communication manager separate from the first directing server , comprising a contact servicing agent operable to (a) receive a call set up message at least one of addressed to and originated by the first communication device ; (b) determine that the first communication device has a corresponding first communication manager ; (c) forward the call set up message to the first communication manager and request the first communication manager to perform at least one of call originating and terminating processing; and (d) rout the call set up message to a destination referenced in the call set up message.

US Patent:

7751536, Jul 6, 2010

Filed:

Oct 7, 2005

Appl. No.:

11/245837

Inventors:

Sandra Rochelle Abramson - Freehold NJ, US
Chandra Mouli Ravipati - Thornton CO, US
Ryan Scott Wallach - Westminster CO, US
Peter Andrew Mataga - Sparta NJ, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

H04M 1/64

US Classification:

379 8817, 370354

Abstract:

In one embodiment, a communication device includes an outgoing call alerting agent that (i) detects that a communication device has entered an off-hook state and that a first line appearance has been selected by a user for an outgoing call, (ii) forwards a first call setup message to a third party call controller, the call setup message including a request to reserve the first line appearance for the outgoing call, and (iii) thereafter collects a set of digits dialed by the user for the outgoing call and provides the collected set of digits to the third party call controller.

US Patent:

8010677, Aug 30, 2011

Filed:

Dec 2, 2009

Appl. No.:

12/629702

Inventors:

Gordon Brunson - Broomfield CO, US
Chandra Ravipati - Thornton CO, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

G06F 15/173

US Classification:

709226, 709223, 709224, 709225

Abstract:

Methods, systems, and devices are provided that propose allocating bandwidth in a distributed network. According to a decentralized mode of operation, bandwidth between network devices is cooperatively shared and managed, allowing one or more call processing modules to selectively and intelligently place calls or perform activities. A single authoritative mode of operation for a given communication link is also provided, wherein one or more network devices may consult an authoritative member to determine if sufficient bandwidth is available to support an activity. Various triggering events or conditions may facilitate the transition from one mode to another. Audits or accountings are conducted, wherein devices may update or synchronize information stored in a control table related to system bandwidth.

US Patent:

8032624, Oct 4, 2011

Filed:

Jun 19, 2009

Appl. No.:

12/488277

Inventors:

Gordon R. Brunson - Broomfield CO, US
Tibor Lukac - Freehold NJ, US
Chandra Ravipati - Thornton CO, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

G06F 15/173

US Classification:

709223, 709203, 709219, 709224

Abstract:

Methods, devices, and systems are provided for taking a pluggable extension and applying it to a unique set of a user population to handle their preferred and user-centric alerting relationships. More particularly, the pluggable extension allows a user to have their personalized contact resolution algorithm applied by a server to calls initiated by them or directed toward. The contact resolution algorithm is pluggable to any server and does not need to be built into the server itself. Moreover, multiple users can refer to and use the same pluggable contact resolution algorithm.

US Patent:

8284927, Oct 9, 2012

Filed:

Sep 26, 2007

Appl. No.:

11/861660

Inventors:

Christopher Chu - Lakewood CO, US
Brijen Doshi - Thornton CO, US
Paul Roller Michaelis - Louisville CO, US
D. Michael Overmyer - Golden CO, US
Chandra Ravipati - Thornton CO, US
Michael J. Thomas - Denver CO, US
Patrick Toole - Boulder CO, US
Dongliang Wang - Thornton CO, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

H04M 1/80
H04M 3/428

US Classification:

379393, 379162, 37920101, 4554141, 4555501

Abstract:

A telephone is provided with a port for disconnectably connecting an external information source, such as an MP3 player, to the telephone, and an on-hold function that operates while a call of the telephone is on hold and either presents to the telephone's user the information from the external source if the external source is connected, or presents to the user on-hold information from a telephone network if the external source is not connected, or presents silence at the user's option, irrespective of whether or not the external source is connected.

US Patent:

8311207, Nov 13, 2012

Filed:

Sep 4, 2009

Appl. No.:

12/554714

Inventors:

Luigi Gentile Polese - Thornton CO, US
Kurt H. Haserodt - Westminster CO, US
Kenneth Owen Michie - Thornton CO, US
Chandra Ravipati - Thornton CO, US
Scott M Woods - Broomfield CO, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

H04M 7/00
H04J 3/16
H04J 3/22

US Classification:

37922107, 379219, 37922104, 370468

Abstract:

A distributed call control system is provided that can allot bandwidth amongst several call controllers. The distributed call control system includes one or more servers that execute two or more instances of call processing servers that administer call control. The call processing servers form a cluster or group. The cluster members negotiate and determine bandwidth allocation amongst the members. If a member requires more bandwidth, the call processing server, of that member, assesses its own needs and requests more bandwidth from other members. The negotiation and requests for bandwidth are accomplished with a set of dynamic and static bandwidth data that regiment the control of the bandwidth.

US Patent:

8423629, Apr 16, 2013

Filed:

Feb 5, 2010

Appl. No.:

12/701165

Inventors:

Gordon R. Brunson - Broomfield CO, US
Harsh V. Mendiratta - Old Bridge NJ, US
Chandra Ravipati - Thornton CO, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

G06F 15/177

US Classification:

709221, 709238

Abstract:

Methods, devices, and systems are provided for identifying unique points in communication processing for substituting and restoring identities associated with the communication. These specific replacements facilitate communication requests to-and-from external identities to be treated similar to communication requests to-and-from enterprise users, thereby allowing enterprise users to access enterprise-based communication preferences and services via non-enterprise devices.

US Patent:

20040165712, Aug 26, 2004

Filed:

Feb 21, 2003

Appl. No.:

10/370845

Inventors:

Frank Boyle - Broomfield CO, US
David Chavez - Thornton CO, US
Kurt Haserodt - Westminster CO, US
Stephen Milton - Freehold NJ, US
Chandra Ravipati - Thornton CO, US

International Classification:

H04M007/00

US Classification:

379/220010

Abstract:

The present invention is directed to a telecommunications system for routing a contact to a selected address, comprising (a) an input for receiving a contact message comprising a source address and a destination address of a subscriber communication device associated with a subscriber and (b) mobility agent for determining whether or not the source address in the contact message corresponds to a proxy server and, when the source address corresponds to a proxy server , causing the contact not to be routed to a selected address and, when the source address does not correspond to a proxy server , causing the contact to be routed to the selected address.