21335 Schenk Rd, Kentwood, LA 70444 • (985)2294924
Summit, MS
Hammond, LA
Work
Company:
Convergy's call center
May 2011
Position:
Advanced customer service representative
Education
School / High School:
Harris Stowe State University- St. Louis, MO
2008
Specialities:
Some College in Business Management
Skills
Ten years of customer service *Top selle... • Trainable • Very committed • Listen close to details and key points • Phenomenal attitude * Work well with ot... • Power Point • Excel • Access and Outlook *Type 35 WPM
May 2011 to 2000 Advanced Customer Service RepresentativeRealtime Results Maryland, MO Dec 2008 to May 2011 Customer Service RepresentativeWalgreen's Pharmacy St. Louis, MO Oct 2002 to Jul 2008 Customer Service Representative
Education:
Harris Stowe State University St. Louis, MO 2008 Some College in Business Management
Skills:
Ten years of customer service *Top seller Six months in a row * Excellent telephone skills * Able to multi-task * Meet deadlines *Produce high quality work * Highly motivated * Able to work in a fast paced environment * Honest, Trainable, Very committed, Listen close to details and key points, Phenomenal attitude * Work well with others to achieve corporate objectives *Computer experience-Microsoft Office Word, Power Point , Excel, Access and Outlook *Type 35 WPM