Trugreen
Customer Service Manager
Trugreen May 2010 - Sep 2011
National Customer Service Analyst
Trugreen Feb 2007 - Apr 2010
Continuous Improvement Manager
Trugreen Feb 1999 - Feb 2007
Region Information Services Manager
Skills:
Training Management Customer Satisfaction Customer Service Customer Retention Team Building Account Management Quality Assurance Operations Management Leadership Customer Experience Coaching Team Leadership Call Centers Sales Analysis Process Improvement Budgets Sales Operations Employee Training Recruiting Contract Negotiation Inventory Management P&L Management Cold Calling Employee Relations Hiring Crm Process Scheduler P&L Outlook Performance Management Vendor Management Project Management Income Statement Continuous Improvement
Teresa Sparks, Paul Mcgill, Sandra Marshall, Jackie Wrinkle, Dennis Mcclure, Shelley Nelson, Robin Otwell, Joe Culp, Judy Bittle, Earnestine Hatley, Ronnie Govan