Skills:
-- Client Service- Before working nine years in private-post-secondary schools I held leadership positions as an assistant spa manager and lead server in a restaurant. Then, after joining Gary Manual Aveda Institute as Director of Admissions, I became a state licensed instructor and taught a customer service skills class for future cosmetologists and estheticians aside from my primary role. -- Networking/Promotion/ Lead Data Management: In addition to meeting admissions goals, following compliance procedures, sales scripts, and updating company client database, I accepted additional responsibilities to network, speak publicly and represent the corporate brand in outside educational and promotional affairs for both schools. -- Marketing Strategist/ Product Knowledge Expert and Corporate Evangelist: I served and the front person for new business start-up responsible for delivering points of difference, company history and mission to promote new enrollments, service and product sales. I wrote a quarterly online newsletter, organized and spoke at graduation ceremonies, fundraising events, career fairs, weekly open-houses and traveled throughout Washington State to attended college fairs, research and training events. I also created promotional videos for company website. -- Software systems used- SalesForce, E-Learning, QuickBooks. SpaBiz, Mac Mass Mailer, SMS Marketing, SMART school management, Mac POS, iMovie, Market Data Research (MDR) school data. Microsoft Office Publisher, Excel, PowerPoint, Word, Outlook and Access. Employment Details