Sage Publications since Dec 2002
Customer Service Manager
Emergency Road Service, Inc 1993 - Dec 2002
Customer Service Manager, Rapid Response Roadservice
Emergency Road Service 'ERS' 1989 - 2002
Customer Service Manager, Rapid Response Roadservice
Emergency Roadservice, Inc 1989 - 1993
Manager, Call Center
Fingerhut 1985 - 1989
Quality Assurance Representative
Education:
St. Cloud State University 1985 - 1989
BFA, Fine Art
Skills:
Publishing Call Centers Customer Service Management Online Publishing Content Management Books Content Development Copy Editing Microsoft Office Editing Social Media Magazines Publications Sales Indesign Account Management Content Strategy Social Media Marketing Online Marketing Email Marketing Facebook Copywriting Editorial Marketing Quarkxpress Digital Marketing Direct Mail Adobe Creative Suite Text Editing Crm Salesforce.com Project Management Microsoft Word Marketing Communications Google Analytics Newsletters Digital Media Visio Adobe Acrobat Online Advertising Mac Sharepoint Blogging Web Content Management Microsoft Excel Web Content Direct Marketing Proofreading Dreamweaver