390 Maple Ave, Pittsburgh, PA 15218 • (412)3716353
390 Maple St, Pittsburgh, PA 15218 • (412)3716353
Pgh, PA
Greensburg, PA
Springfield, OH
Des Moines, IA
Work
Company:
Software specialists, inc. - Pittsburgh, PA
Oct 2010
Position:
Technical writer contractor
Education
School / High School:
CCAC
2012
Specialities:
Certificate (in progress) in Health Information Technology
Skills
Expert-level user of Microsoft Word • RoboHelp • Author-it • FrameMaker • ForeHelp. Experience with HTML • virtual machines • and various operating systems.
Honeywell
Technical Writer
Isaca
Technical Writer
Synergy Services, Inc. 2012 - Mar 2013
Senior Technical Writer
Software Specialists 2010 - 2011
Contract Technical Writer
Ca Technologies 2009 - May 2010
Technical Writer
Education:
University of Pittsburgh 1986
Masters, Information Systems
University of Pittsburgh
Bachelors, Bachelor of Science, Writing
Skills:
Technical Writing Robohelp Online Help Software Documentation Technical Communication Technical Documentation Framemaker Visio Databases Content Management Agile Methodologies Snagit Editing Adobe Acrobat Manuals Information Architecture Release Notes Online Help Development Windows Content Development Sharepoint Usability Writing Html Wikis White Papers Single Sourcing User Experience Task Analysis Captivate Camtasia Enterprise Software Cms Dita Usability Testing Author It
Software Specialists, Inc. Pittsburgh, PA Oct 2010 to Sep 2011 Technical Writer ContractorCA Technologies Inc Pittsburgh, PA Jul 2009 to Apr 2010 Technical WriterManagement Science Associates, Inc Pittsburgh, PA Mar 2009 to Jul 2009 Senior Technical WriterCheryl Ritts Patterson & Associates
1990 to Jul 2009 ConsultantWestinghouse Electric Company Pittsburgh, PA 2004 to 2007 Senior Communication SpecialistCheryl Ritts Patterson & Associates
Sep 1998 to Dec 1998 College Instructor
Education:
CCAC 2012 to 2013 Certificate (in progress) in Health Information TechnologyUniversity of Pittsburgh B.S. in Technical WritingUniversity of Pittsburgh M.S. in Information Science
Skills:
Expert-level user of Microsoft Word, RoboHelp, Author-it, FrameMaker, ForeHelp. Experience with HTML, virtual machines, and various operating systems.