YES BEHAVIORAL HEALTH Richmond, VA Feb 2011 to May 2013 Quality Assurance SpecialistGENWORTH FINANCIAL Richmond, VA Oct 2006 to Jan 2009 Performance AnalystYES BEHAVIORAL HEALTH Richmond, VA Jan 2004 to Oct 2006 Case Manager
Education:
Liberty University Lynchburg, VA 2009 to 2010 MA in Human ServicesGeorge Mason University Fairfax, VA 2004 Bachelor of Science in Health Science
Skills:
Process Improvement, Quality Assurance, Customer Service, Human Services, Behavioral Healthcare Delivery, Training and Development, Coaching and Feedback, Public Speaking, Organization
Jul 2008 to 2000 Head Sales Associate/Assistant ManagerLazboy Furniture Galleries Franklin, TN 2006 to 2008 Sales AssociateExit Realty King & Associates Spring Hill, TN 2002 to 2007 Licensed Real Estate Agent - Independent ContractorWELBRO Building Corporation Maitland, FL 1997 to 2002 Administrative AssistantBlue Tree Resort Lake Buena Vista, FL 1997 to 1997 Timeshare Sales RepresentativeBellSouth Mobility Orlando, FL 1994 to 1997 Sales Representative/Customer Service Assistant ManagerHubbard Construction Company Winter Park, FL 1989 to 1994 Executive Assistant/Safety and Insurance Assistant
Education:
Seminole Community College Sanford, FL 1984 to 1987 Associate of Science in Business/Data Processing - graduated Magna Cum Laude
Skills:
Computer Skills: Microsoft Outlook, Word, Excel, Lotus123, Lotus Notes, ConstructWare, and Realtracs.
Holland Elementary School Virginia Beach VA 1974-1975, William Seely Elementary School Groton CT 1977-1979, Windsor Oaks Elementary School Virginia Beach VA 1979-1981, Independence Middle School Virginia Beach VA 1983-1984