Chih Y Wang

US Patent:

8525681, Sep 3, 2013

Filed:

Oct 13, 2009

Appl. No.:

12/588330

Inventors:

Todd Gehrke - Seattle WA, US
Chih Wang - Shoreline WA, US
Farhad Kasad - Bothell WA, US

Assignee:

TeleCommunication Systems, Inc. - Annapolis MD

International Classification:

G08B 23/00

US Classification:

3405734, 34053913, 4554561

Abstract:

A method of location based proximity alert retrieves, from a location based proximity alert physical server, a current location of wireless client devices and determines if it is within a given area. The method accesses, from the location based proximity alert physical server, a physical law enforcement database comprising a restraining order target identifier and a restraining order limit identifier. A geo-proximity alert message is transmitted if the current location of the restraining order target identifier matches the restraining order limit identifier.

US Patent:

20100093371, Apr 15, 2010

Filed:

Oct 13, 2009

Appl. No.:

12/588331

Inventors:

Todd Gehrke - Seattle WA, US
Chih Wang - Shoreline WA, US
Sarah Lawrence - Renton WA, US

International Classification:

H04W 24/00
H04W 4/14

US Classification:

4554562, 455466, 4554563

Abstract:

Location based geo-reminding system retrieves, from a location based geo-reminder physical server, a current location of wireless client devices within a given area. The method accesses, from the location based geo-reminder physical server, a physical location based geo-reminder database comprising an identity of a trigger identifier and a limits of trigger identifier. Transmission of a location based geo-reminder message is initiated if the current location of a particular wireless client device is within a limits of restriction distance from a location of the identity of the trigger.

US Patent:

20130267189, Oct 10, 2013

Filed:

Mar 19, 2013

Appl. No.:

13/847237

Inventors:

Michael Cuff - Clyde Hill WA, US
Chih Wang - Bothell WA, US
Farhad Kasad - Bothell WA, US
Firdaus Aryana - Seattle WA, US
Gordon J. Hines - Kirkland WA, US

International Classification:

H04W 4/14
H04W 4/22

US Classification:

4554041

Abstract:

A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. A No Responders Online feature can indicate if all terminal devices are “offline”.

US Patent:

20130290459, Oct 31, 2013

Filed:

Mar 19, 2013

Appl. No.:

13/847245

Inventors:

Michael Cuff - Clyde Hill WA, US
Chih Wang - Bothell WA, US
Farhad Kasad - Bothell WA, US
Firdaus Aryana - Seattle WA, US
Gordon J. Hines - Kirkland WA, US

International Classification:

H04L 12/58

US Classification:

709207

Abstract:

A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item.

US Patent:

20130290460, Oct 31, 2013

Filed:

Mar 19, 2013

Appl. No.:

13/847248

Inventors:

Chih Wang - Bothell WA, US
Farhad Kasad - Bothell WA, US
Firdaus Aryana - Seattle WA, US
Gordon J. Hines - Kirkland WA, US

International Classification:

H04L 12/58

US Classification:

709207

Abstract:

A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item.

US Patent:

20140002262, Jan 2, 2014

Filed:

Aug 30, 2013

Appl. No.:

14/014784

Inventors:

Chih Wang - Shoreline WA, US
Farhad Kasad - Bothell WA, US

Assignee:

TeleCommunication Systems, Inc. - Annapolis MD

International Classification:

G08B 21/02

US Classification:

34053913

Abstract:

A method of location based proximity alert retrieves, from a location based proximity alert physical server, a current location of wireless client devices and determines if it is within a given area. The method accesses, from the location based proximity alert physical server, a physical law enforcement database comprising a restraining order target identifier and a restraining order limit identifier. A geo-proximity alert message is transmitted if the current location of the restraining order target identifier matches the restraining order limit identifier.

US Patent:

20160182717, Jun 23, 2016

Filed:

Feb 26, 2016

Appl. No.:

15/054422

Inventors:

- Annapolis MD, US
Chih Wang - Bothell WA, US
Farhad Kasad - Bothell WA, US
Firdaus Aryana - Seattle WA, US
Gordon J. Hines - Kirkland WA, US

International Classification:

H04M 3/51
H04M 3/42
H04M 1/725
H04W 4/14
H04L 12/927

Abstract:

A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. A No Responders Online feature can indicate if all terminal devices are “offline”.

US Patent:

20150057029, Feb 26, 2015

Filed:

Oct 21, 2014

Appl. No.:

14/519279

Inventors:

- Annapolis MD, US
Chih Wang - Shoreline WA, US
Sarah Lawrence - Renton WA, US

International Classification:

H04W 4/02

US Classification:

4554563

Abstract:

Location based geo-reminding system retrieves, from a location based geo-reminder physical server, a current location of wireless client devices within a given area. The method accesses, from the location based geo-reminder physical server, a physical location based geo-reminder database comprising an identity of a trigger identifier and a limits of trigger identifier. Transmission of a location based geo-reminder message is initiated if the current location of a particular wireless client device is within a limits of restriction distance from a location of the identity of the trigger.