Deloitte since Jun 2013
Specialist Senior
United Technologies Mar 2008 - May 2013
Business Analyst
Hamilton Sundstrand 2005 - 2008
Business Analyst
Moore Medical 2002 - 2005
Business Analyst
Andrews Consulting Group 1998 - 2002
Functional Consultant - JDE Financial Suite
Education:
Rensselaer Polytechnic Institute 2009 - 2012
Master of Science (MS), Management Information Systems, General
Pace University 1990 - 1994
BBA, Accounting Information Systems
Skills:
JD Edwards Business Analysis Requirements Analysis Business Process Improvement Integration Process Improvement Systems Analysis Business Process MS Project ERP Visio SDLC Software Documentation
Independent Professional Training & Coaching Professional
2008 to 2000 System AdministratorCorner Cafe & Bakery
2007 to 2000 Web Developer/TechnicianCorner Cafe & Bakery
2006 to 2000 Technical Support SpecialistCorner Cafe & Bakery
2004 to 2000 Technical Support SpecialistCorner Cafe & Bakery
2004 to 2000 Web Developer/Photographer/Technic...Corner Cafe & Bakery
2003 to 2000 Graphic Designer/TechnicianCorner Cafe & Bakery
2002 to 2000 Web Developer/TechnicianCorner Cafe & Bakery
1996 to 2000 IT Consultant/TechnicianCorner Cafe & Bakery
1996 to 2000 Technical Support SpecialistCorner Cafe & Bakery New York, NY 1996 to 2013 Technical Support SpecialistCorner Cafe & Bakery New York, NY 2008 to 2011 System AdministratorCorner Cafe & Bakery New York, NY 2005 to 2008 Technical Support Specialist
Education:
New York University New York, NY 1992 to 1996 BA in Psychology
Skills:
Technical Troubleshooting Software/Hardware Installation Remote/Phone Support<br/>Hardware Configuration Networking/WiFi User Training<br/>Malware Remote Desktop Administration Web Development<br/>Removal/Preven...