Johns Hopkins Hospital
Computer Support Analyst
Johns Hopkins Hospital Aug 2015 - Mar 2017
It Helpdesk
Greater Baltimore Medical Center Feb 2014 - Aug 2015
Client Support Specialist I
Community College of Baltimore County Sep 2007 - Aug 2015
Bookstore Assistant
Gardenville Recreation Center Jun 2002 - Oct 2005
Camp Counselor and After School Homework Tutor
Education:
Liberty University 2016 - 2018
Master of Business Administration, Masters
University of Baltimore 2010 - 2012
Bachelors, Bachelor of Science, Business Administration, Computer Information Systems, Business
Community College of Baltimore County 2006 - 2009
Associates, General Studies
Skills:
Microsoft Office Powerpoint Microsoft Excel Social Media Information Technology Business Data Analysis Html Html Coding Windows 7 Customer Service Systems Analysis Mathematics Software Installation Windows Xp Troubleshooting Networking Network Installation Microsoft Word Citrix Active Directory Help Desk Support Computer Hardware Technical Support
Interests:
Math New Technology Children Information Technology Civil Rights and Social Action Science Education Environment Science and Technology Human Rights Animal Welfare Health
Feb 2014 to 2000 Client Support Specialist 1The Community College of Baltimore County Essex
2007 to 2000 Bookstore AssociateThe Community College of Baltimore County Essex Baltimore, MD Mar 2013 to Feb 2014 Network InternGardenville Recreation Center Baltimore, MD 2002 to 2005 Camp Counselor and After School Homework Aide
Education:
University of Baltimore Merrick School of Business Baltimore, MD 2010 to 2012 Bachelor's of Science in Business Administration with a Specialization in Computer Information SystemsThe Community College of Baltimore County Baltimore, MD 2006 to 2009 Associate of Arts in General Studies
Skills:
SDLC,Help Desk, Remote Assistance, Mangement, Systems Analysis, Customer Service, Ubuntu, Active Directory, Inventory Managment, Technical Customer Service, Administrative Expertise, Internet Research, Troubleshooting, Trainer