Best Buy - Big Flats, NY since Oct 2011
Home Sales Manager
Best Buy Apr 2009 - Oct 2011
Customer Solutions Manager
Best Buy Jan 2010 - Jun 2011
District 54 Specialty Coach
Best Buy Apr 2006 - Apr 2009
Customer Experience Manager
Best Buy Nov 2004 - Apr 2006
Team PC Area Manager
Education:
Ithaca College 2002 - 2004
BS, Business Administration, Concentration in Marketing
Tompkins Cortland Community College 2000 - 2002
AS, Business Administration
Ithaca High School 1996 - 2000
Regents Diploma
Skills:
Customer Satisfaction Customer Service Store Management Profit Inventory Management Time Management Merchandising Team Building Retail Sales Management Microsoft Office Loss Prevention Hiring Visual Merchandising P&L Management Customer Experience Big Box Coaching Public Speaking Forecasting Performance Management Supervisory Skills Marketing Strategy Account Management Business Strategy Inventory Control Microsoft Excel Income Statement Planograms Driving Results Profitability Customer Relations Retail Management P&L Scheduling Problem Solving Outlook Powerpoint Word Excel Promotions Mentoring Negotiation Teamwork Pricing Social Media Social Networking Market Research Event Planning Retail Sales