Chris N Terry

US Patent:

7222329, May 22, 2007

Filed:

Nov 29, 2000

Appl. No.:

09/726014

Inventors:

David William Cole - Austin TX, US
Stephen William Nekolaichuk - Georgetown TX, US
Tedrick Neal Northway - Wood River IL, US
Paul David Peterson - Round Rock TX, US
Alan Paul Pickersgill - Gosport, GB
Chris Edward Terry - Round Rock TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 9/44

US Classification:

717101, 717104, 717120

Abstract:

A method for integrating the IT components which support a business process into a single end-to-end management platform is provided. The method comprises decomposing a business process into a set of enabling applications and then documenting the technology elements and support organizations which are necessary to execute those enabling applications. The required monitors for the business process enabling technology can be deployed which will allow the mapping of technology problems to business problem and the development of correlation rules. This information is then used to develop an end-to-end business process event management (or other system management disciplines such as performance management) platform, which can be integrated into any preexisting event management process. In one embodiment of the present invention, the event management platform can be constructed between several business entities.

US Patent:

7426736, Sep 16, 2008

Filed:

May 22, 2003

Appl. No.:

10/443679

Inventors:

David William Cole - Austin TX, US
Otto Vaughn Kitchens - Atlanta GA, US
Robert Nawratil - Round Rock TX, US
Tedrick Neal Northway - Wood River IL, US
Paul David Peterson - Round Rock TX, US
Chris Edward Terry - Round Rock TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 9/54
G06F 13/00
G06F 11/30

US Classification:

719318, 709223, 709224

Abstract:

The present invention provides a method, apparatus, and computer program product for implementing a business systems management solution for end-to-end event management. The present invention realizes a number of business systems management functionalities, including defining event databases and means for event monitoring and correlating a customer's business functions by using an enterprise view focused on a system of applications, operating systems, connections, and physical components. Together these components make up a business system as defined by the customer. As such, a business system can cross technology platforms, physical space, and comprise multiple applications, or a business system could be limited to a single platform, location, and application. Components that comprise the business system and enterprise-level event management structure are defined, created, and modified to align the Information Technology with the business system's processes and to aid in the management of the information technology with respect to the business system.

US Patent:

8276161, Sep 25, 2012

Filed:

Jun 26, 2008

Appl. No.:

12/147185

Inventors:

David W. Cole - Austin TX, US
Otto V. Kitchens - Atlanta GA, US
Robert Nawratil - Round Rock TX, US
Tedrick N. Northway - Wood River IL, US
Paul D. Peterson - Round Rock TX, US
Chris E. Terry - Round Rock TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 13/00
G06F 11/30
G06F 9/54

US Classification:

719318, 709223, 709224

Abstract:

The present invention provides a method, apparatus, and computer program product for implementing a business systems management solution for end-to-end event management. The present invention realizes a number of business systems management functionalities, including defining event databases and means for event monitoring and correlating a customer's business functions by using an enterprise view focused on a system of applications, operating systems, connections, and physical components. Together these components make up a business system as defined by the customer. As such, a business system can cross technology platforms, physical space, and comprise multiple applications, or a business system could be limited to a single platform, location, and application. Components that comprise the business system and enterprise-level event management structure are defined, created, and modified to align the Information Technology with the business system's processes and to aid in the management of the information technology with respect to the business system.

US Patent:

20040034552, Feb 19, 2004

Filed:

Aug 15, 2002

Appl. No.:

10/219633

Inventors:

David Cole - Austin TX, US
George Geno - Wildwood MO, US
Tedrick Northway - Wood River IL, US
Paul Peterson - Round Rock TX, US
Chris Terry - Round Rock TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F017/60

US Classification:

705/007000

Abstract:

A method of implementing a business process with a plurality of technological components is provided. A desired business process is determined, the desired business process comprising a plurality of steps. A model is calculated for the business process, wherein the model comprises an implementation value for each step. An enabling technological component is matched to each step based on the implementation value of the enabling technological component. Computer program product and systems using the method are also provided.

US Patent:

20040034553, Feb 19, 2004

Filed:

Aug 15, 2002

Appl. No.:

10/219697

Inventors:

David Cole - Austin TX, US
George Geno - Wildwood MO, US
Tedrick Northway - Wood River IL, US
Paul Peterson - Round Rock TX, US
Chris Terry - Round Rock TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F017/60

US Classification:

705/007000

Abstract:

A method of prioritizing a business process based on enabling components is provided. The enabling components may comprise technology, staff, processes or other tools. The plurality of service elements used to accomplish the business process are determined. A criticality value for a first service element of the business process is determined, as well as a timing value for the first service element of the business process. A first implementation Value is calculated based on the criticality value and the timing value. The first service element is then ranked in a hierarchy based on the first implementation value. Computer program product and systems using the method are also provided.