Christina M Danuser from Austin, TX, age 45

Christina Danuser Phones & Addresses

Austin, TX
San Marcos, TX
Hutto, TX
Westminster, CO
Oklahoma City, OK
Newalla, OK
Norman, OK

Work

Company:

Google
Feb 2020
Position:

Knowledge base program manager - devices and services customer care

Education

School / High School:

Colorado Technical University
2014 to 2020
Specialities:

Project Management

Skills

Customer Service • Leadership • Team Building • Microsoft Office • Public Speaking • Employee Training • Technical Support • Project Management • Strategic Planning • Process Improvement • Troubleshooting • Training • Program Management • Analysis • Sales • Coaching • Windows • Customer Satisfaction • Qualitative Research • Budgets • Change Management • Research • Organizational Development • Management • Team Leadership • Communication • Leadership Development • Business Process Improvement • Technical Writing • Networking • Customer Relationship Management • Databases • Cross Functional Team Leadership • Salesforce.com • Zendesk • Documentation • Software Documentation • Testing • Customer Support • Computer Hardware • Internet of Things • Project Scope Development • Scope Planning • Chrome Os • Google Analytics • Google Suite • Google Scholar • Internal Communications • Content Management • Content Development

Industries

Information Technology And Services

Resumes

Knowledge Base Program Manager - Devices And Services Customer Care

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Location:

San Francisco, CA

Industry:

Information Technology And Services

Work:

Google
Knowledge Base Program Manager - Devices and Services Customer Care
Trusource Labs May 2017 - Oct 2018
Case Consultation Team
Trusource Labs May 2017 - Oct 2018
Technical Writer
Trusource Labs Oct 2016 - May 2017
Product Quality Insight Agent
Trusource Labs Jun 2016 - Oct 2016
Subject Matter Expert and Team Lead

Education:

Colorado Technical University 2014 - 2020
St. Gregorys University 2012 - 2013
Master of Science, Masters, Management University of Central Oklahoma 2010 - 2011
Bachelors, Bachelor of Science, General Studies Broken Arrow High School 1994 - 1998

Skills:

Customer Service
Leadership
Team Building
Microsoft Office
Public Speaking
Employee Training
Technical Support
Project Management
Strategic Planning
Process Improvement
Troubleshooting
Training
Program Management
Analysis
Sales
Coaching
Windows
Customer Satisfaction
Qualitative Research
Budgets
Change Management
Research
Organizational Development
Management
Team Leadership
Communication
Leadership Development
Business Process Improvement
Technical Writing
Networking
Customer Relationship Management
Databases
Cross Functional Team Leadership
Salesforce.com
Zendesk
Documentation
Software Documentation
Testing
Customer Support
Computer Hardware
Internet of Things
Project Scope Development
Scope Planning
Chrome Os
Google Analytics
Google Suite
Google Scholar
Internal Communications
Content Management
Content Development