Christine A Kowalczyk

Service Delivery Manager - Enterprise Voice Service

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Location:

Chicago, IL

Industry:

Media Production

Work:

Mcdonald's Corporation
Service Delivery Manager - Enterprise Voice Service
Comcast Jan 2000 - Jun 2010
Technology Manager  Telecommunications
Comcast Jan 2000 - Jun 2010
Senior Information Technology Manager  Telecommunications
Comcast Jul 1995 - Jun 1999
Technical Services Manager

Education:

Depaul University
Elmhurst College, Elmhurst, Il
Bachelors, Business Administration, Management, Business Administration and Management Keller Graduate School of Management of Devry University
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management

Skills:

Telecommunications Management
Call Center Technology
Information Technology
Business Partner Relations
Application Infrastructure Design
Application Lifecycle Management
Call Center Architecture
Project Management
Avaya
Cisco Technologies
Vendor Management
It Service Management
At&T Business Direct
Strategic Planning
Team Leadership
Cross Functional Team Leadership
Problem Solving
Process Improvement
Change Management
Negotiation
Resource Allocation
It Business Management
Service Provider Networks
Best Practices
Voice and Data Convergence
Telecommunications
Integration
It Management
Ivr
Technical Support
Call Centers
Avaya Technologies
Voip
Troubleshooting
Networking
Telephony
Ip
Management
Wireless
Broadband
Data Center
Managed Services

Certifications:

Project Management - Depaul University

Christine Kowalczyk

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Construction Professional

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Location:

Greater Chicago Area

Industry:

Construction