Process Improvement • Team Building • Training • Microsoft Office • Customer Service • Public Speaking • Strategic Planning • Leadership • Outlook • Microsoft Excel • Non Profits • Insurance • Microsoft Word • Social Networking • Social Media • Editing • Teaching • Higher Education
Sentry Insurance since Sep 2012
Insurance Rater
John Deere - Moline, IL Aug 2011 - Sep 2012
Education
AAA Insurance - Bettendorf, Iowa 2009 - 2010
Insurance Agent
Catholic Charities - Rock Island Feb 2008 - May 2009
Case manager
Omaha Public Schools 2004 - 2007
Teacher
Education:
St. Ambrose University 2001 - 2005
MA, Criminal Justice
St. Ambrose University 1996 - 1998
BA, English Education
University of Iowa 1985 - 1987
Skills:
Process Improvement Team Building Training Microsoft Office Customer Service Public Speaking Strategic Planning Leadership Outlook Microsoft Excel Non Profits Insurance Microsoft Word Social Networking Social Media Editing Teaching Higher Education