Bass Pro Shops
Operations Manager
Sunset Signs 2013 - 2014
Construction and Maintenance
Best Buy 2002 - 2013
Operations and Multi-Channel Sales Manager
U.s Print 2001 - 2002
Inventory Operations Manager
Harbor Freight Tools 1999 - 2001
Customer Service Supervisor
Education:
San Joaquin Delta College 2003 - 2007
Associates, Business Administration, Management
Skills:
Customer Service Customer Satisfaction Inventory Management Retail Sales Microsoft Office Merchandising Microsoft Excel Team Building Management Store Management Project Planning P&L Management P&L Forecasting Sales Management Conflict Resolution People Development People Management Social Media Marketing Change Management Event Management Operations Management Sales Operations Operational Planning Customer Relationship Management Risk Management Facility Management Facebook Marketing Facebook Fan Page Strategies Customer Retention Customer Experience Customer Support Customer Focused Service Customer Loyalty Customer Segmentation Strategy Solution Selling Cross Selling Consultative Selling Strategic Selling Value Based Selling Face To Face Selling Business Development Business Process Improvement Business Analysis Business Relationship Management Human Resources Strategic Human Resource Planning Leadership Loss Prevention Contract Negotiation
BEST BUY Dublin, CA 2010 to 2013 Multi-Channel Sales ManagerBEST BUY Stockton, CA 2007 to 2010 Sales ManagerBEST BUY Stockton, CA 2002 to 2007 Operations Manager
Education:
Delta College Stockton, CA 2014 Business Management in Security and Design
Jeffries Elementary School Springfield MO 1987-1991, Rountree Elementary School Springfield MO 1991-1993, Jarrett Junior High School Springfield MO 1993-1993
Community:
James Paul, Rob Chan, Jessica Johnson, Brandon Ridley, Ahmad Jilani, Christopher Bates, Ryan Combs, Michael Lipscomb, Christa Dittmar, Kellie Brown