Sciex
Director, North America Applied Markets Applications Support and Customer Experience
Sciex Feb 2015 - Jan 2018
Director, Customer Support Operations , Americas
Sciex Feb 2015 - Jan 2018
Director, Sciexlabs Applied Methods R and D
Sciex Feb 1, 2010 - Feb 2015
Senior Manager, Food and Environmental Market Support, Technical Support
Life Technologies Dec 2007 - Mar 2010
Staff Technical Support Specialist
Education:
Drake University 1994 - 1998
Bachelors, Bachelor of Science, Chemistry
South High School 1994
Skills:
Lc Ms Chromatography Customer Satisfaction Mass Spectrometry Hplc Process Improvement Team Management Analytical Chemistry Customer Experience Validation Pre Sale Support Drug Discovery Laboratory Assay Development Biotechnology Chemistry Life Sciences Protein Chemistry Laboratory Automation Gc Ms Glp Gas Chromatography Molecular Biology Fda Bioanalysis Lims Hardware Diagnostics Lifesciences Time Management Customer Support Post Sales Support Survey Research Lean Management Lean Tools Laboratory Skills
Interests:
Children Education Environment Mountain Bike Endurance Racing Animal Welfare
Chris Borton (1978-1982), April Board (1985-1989), Elizabeth Grider (1967-1971), Barry Plunkett (1974-1978), Shirley Cline (1948-1952), Dawn Alfred (1999-2003)