Testing • Quality Assurance • Business Analysis • Analysis • Software Documentation • Sdlc • Requirements Analysis • Project Management • Program Management • User Acceptance Testing • Visio • Process Improvement • Business Intelligence • Requirements Gathering • Team Leadership • Software Project Management • Sql • Microsoft Sql Server • Software Development • Xml • Project Planning • Cloud Computing • Systems Analysis • Sharepoint • Training • Employee Training • Databases • Access • Security • Management • Customer Service • Public Speaking • Microsoft Office • Strategic Planning • Team Building • Leadership • Microsoft Excel • Microsoft Word • Test Automation • Test Planning • Jira • Test Cases • Social Media • Integration • Technical Support • Enterprise Software • Event Planning
Stanford University
It Systems Analyst and Help Desk Lead
Adp Nov 2007 - Apr 2010
Integrated Testing Specialist
Pnc Mar 2003 - Jul 2007
Pcs Helpdesk Operator and Lead Software Tester
Goofy Foot Board Company Jan 2002 - Jan 2003
Manager and Owner
Axos Bank Jan 2002 - Jan 2003
Product Manager
Education:
West Coast College 2003
Pensacola College 2000
North Valley Baptist School 1984 - 1998
Graduated St. James University
Skills:
Testing Quality Assurance Business Analysis Analysis Software Documentation Sdlc Requirements Analysis Project Management Program Management User Acceptance Testing Visio Process Improvement Business Intelligence Requirements Gathering Team Leadership Software Project Management Sql Microsoft Sql Server Software Development Xml Project Planning Cloud Computing Systems Analysis Sharepoint Training Employee Training Databases Access Security Management Customer Service Public Speaking Microsoft Office Strategic Planning Team Building Leadership Microsoft Excel Microsoft Word Test Automation Test Planning Jira Test Cases Social Media Integration Technical Support Enterprise Software Event Planning
Certifications:
License B2A0Cd License F3608E Lynda.com, License B2A0Cd Lynda.com, License F3608E Lynda.com, License 5Ece40 Lynda.com, License A91637 Lynda.com Managing A Customer Service Team Leading Productive Meetings Becoming A Triple-Threat Project Manager Excel 2016: Advanced Formatting Techniques Become A Project Coordinator License 5Ece40 License A91637
May 2011 to 2000 eProtocol System Analyst/ TrainerAutomatic Data Processing (ADP) Owings Mills, MD Nov 2007 to Apr 2010 QA Test AnalystNational City Mortgage Santa Rosa, CA Mar 2003 to Jul 2007 PCS Helpdesk Operator/ Lead Software TesterGoofy Foot Board Company (Surfboards) Lancaster, CA Jan 2002 to Jan 2003 Manager/ Owner
Education:
St James Christian College Okeechobee, FL Sep 2004 to May 2007 B.A. in Religious Studies
May 2011 to Present eProtocol System AnalystAutomatic Data Processing (ADP) Owings Mills, MD Nov 2007 to Apr 2010 QA Test AnalystNational City Mortgage Santa Rosa, CA Mar 2003 to Jul 2007 PCS Helpdesk Operator/ Lead Software TesterGoofy Foot Board Company (Surfboards) Lancaster, CA Jan 2002 to Jan 2003 Manager/ Owner
Cassinova [WCD] Christopher Cassinelli; Michael "Dewy" DeanMachine Brian Dean; Jon Michael [WCD] Jon Narmore *bri*(R.I.P MOM)(r.i. Brianna Roach; Dingo!