7231 Durenda Cir, Anchorage, AK 99507 • (907)6448323
Venice, FL
Sheldon, VT
4034 Pacific Ave, Spokane, WA 99202 • (509)4434293 • (509)8926785
Work
Company:
Salal credit union
Jan 2018 to Aug 2018
Position:
It help desk manager
Education
Degree:
Bachelors
School / High School:
Kaplan University
2018 to 2019
Skills
Information Technology • Computer Security • Information Security • Active Directory • Technical Support • Troubleshooting • Windows Server • Hardware • Computer Hardware • Windows 7 • Servers • Windows Xp • Customer Service • Printers • Project Management • Computer Repair • System Administration • Comptia A+ • Social Media • It Service Management • It Operations • It Audit • Pc Building • Software Troubleshooting • Network Troubleshooting • Computer Hardware Troubleshooting • Service Desk Management • Patch Management • Social Networking • Comptia Network+
Salal Credit Union Jan 2018 - Aug 2018
It Help Desk Manager
Salal Credit Union Jan 2018 - Aug 2018
It Security and Operations Manager
Hope Community Resources Feb 2012 - Dec 2017
It Service Desk Supervisor
Compucom Jan 2008 - Jan 2012
Field Service Technician
Premera Blue Cross Sep 2002 - Dec 2007
It Service Desk
Education:
Kaplan University 2018 - 2019
Bachelors
Kaplan University - Des Moines Campus 2016 - 2017
Bachelors, Information Systems, Cybersecurity
Itt Technical Institute - Harrisburg 2002 - 2005
Bachelors, Multimedia
Itt Technical Institute - Harrisburg 2002 - 2005
Associates, Multimedia
Skills:
Information Technology Computer Security Information Security Active Directory Technical Support Troubleshooting Windows Server Hardware Computer Hardware Windows 7 Servers Windows Xp Customer Service Printers Project Management Computer Repair System Administration Comptia A+ Social Media It Service Management It Operations It Audit Pc Building Software Troubleshooting Network Troubleshooting Computer Hardware Troubleshooting Service Desk Management Patch Management Social Networking Comptia Network+