Skilled with Excel • Word • PowerPoint • multiple POS and Inventory systems (Cit... • AMDOCS • Broadtech) Expert in staff support • management services and all aspects of r... • iOS • Android • BlackBerry • Symbian • Windows Phone Microsoft Certified Wind... • resourceful and professional
Nov 2012 to Present Field ManagermetroPCS Wireless Emeryville, CA Jun 2009 to Aug 2012 Store ManagermetroPCS Wireless Pleasant Hill, CA Jun 2005 to May 2009 Retail Sales LeadToys R Us Pleasant Hill, CA Oct 1999 to Jul 2005 Customer Service Representative
Education:
Diablo Valley College Pleasant Hill, CA 2008 to 2014 BA in CommunicationRiverside High School Pittsburg, CA 1991 to 1995 High School Diploma in General
Skills:
Skilled with Excel, Word, PowerPoint, multiple POS and Inventory systems (Citrix, AMDOCS, Broadtech) Expert in staff support, management services and all aspects of retail management Technical Support Specialist: Windows, iOS, Android, BlackBerry, Symbian, Windows Phone Microsoft Certified Windows 8 Specialist Possessing in-depth knowledge and enthusiasm for products and services Excellent ability to problem solve with original approaches as well as proven methods Strong written and oral communication skills Highly dedicated, resourceful and professional