Christopher N Meyer

US Patent:

7359969, Apr 15, 2008

Filed:

Aug 9, 2004

Appl. No.:

10/913450

Inventors:

Tetsuro Motoyama - Cupertino CA, US
Christopher Meyer - Snellville GA, US
Yasuhiko Hosoe - Norcross GA, US
Makoto Mimura - Duluth GA, US
Bob Rhodes - Lawrenceville GA, US

Assignee:

Ricoh Company, Ltd. - Tokyo
Ricoh Corporation - West Caldwell NJ

International Classification:

G06F 13/00

US Classification:

709224, 709219, 709225, 7071041

Abstract:

A system and method for managing and servicing a device communicatively coupled to a network, including: receiving device information, including alert information and status information, from the device over the network; storing the received device information; storing business context information, including contract management information, billing management information, and order management information related to managing and servicing the device; storing user access information, the user access information governing access to the stored device information and the stored business context information of the device by a plurality of users; and providing the stored device information and the business context information to a user of the plurality of users based on the stored user access information.

US Patent:

7620718, Nov 17, 2009

Filed:

Feb 13, 2008

Appl. No.:

12/030623

Inventors:

Tetsuro Motoyama - Cupertino CA, US
Christopher Meyer - Snellville GA, US
Yasuhiko Hosoe - Norcross GA, US
Makoto Mimura - Duluth GA, US
Bob Rhodes - Lawrenceville GA, US

Assignee:

Ricoh Company, Ltd. - Tokyo
Ricoh Americas Corporation - West Caldwell NJ

International Classification:

G06F 13/00

US Classification:

709224, 709219, 709225

Abstract:

A system and method for managing and servicing a device communicatively coupled to a network, including: receiving device information, including alert information and status information, from the device over the network; storing the received device information; storing business context information, including contract management information, billing management information, and order management information related to managing and servicing the device; storing user access information, the user access information governing access to the stored device information and the stored business context information of the device by a plurality of users; and providing the stored device information and the business context information to a user of the plurality of users based on the stored user access information.

US Patent:

20060031155, Feb 9, 2006

Filed:

Aug 9, 2004

Appl. No.:

10/913431

Inventors:

Tetsuro Motoyama - Cupertino CA, US
Christopher Meyer - Snellville GA, US
Yasuhiko Hosoe - Norcross GA, US
Makoto Mimura - Duluth GA, US
Bob Rhodes - Lawrenceville GA, US

International Classification:

G06Q 40/00

US Classification:

705037000

Abstract:

A system and method for servicing a monitored device provided to a company, including: receiving, by a service provider over a network, a service alert regarding the monitored device; determining whether a business relationship exists between the company and the service provider for service of the monitored device; and responding to the service alert based on the determined business relationship. The method of determining whether a business relationship exists between the company and the service provider for service of the monitored device includes determining whether a bid for a contract between the company and the service provider is pending; and, if the bid for the contract is pending between the company and the service provider, responding to the service alert in a predetermined manner.

US Patent:

20060031390, Feb 9, 2006

Filed:

Aug 9, 2004

Appl. No.:

10/913364

Inventors:

Tetsuro Motoyama - Cupertino CA, US
Christopher Meyer - Snellville GA, US
Yasuhiko Hosoe - Norcross GA, US
Makoto Mimura - Duluth GA, US
Bob Rhodes - Lawrenceville GA, US

International Classification:

G06F 15/16

US Classification:

709217000

Abstract:

A system and method for evaluating a service contract for managing and servicing devices communicatively coupled to a network, including: storing business context information, including terms of the service contract for managing and servicing a device; storing contract expenditure information; receiving, from an authorized user, a request for information related to profitability of the service contract over a predetermined period of time; accessing the business context information to retrieve the terms of the service contract and an identification for each device; determining, based on each respective identification, the cost of performing the service contract over the predetermined period of time for the device covered by the service contract; creating a contract profitability report describing profitability of the service contract over the predetermined period of time; and providing, to the authorized user, the contract profitability report and the terms of the service contract for the device covered by the service contract.

US Patent:

20060085535, Apr 20, 2006

Filed:

Aug 9, 2004

Appl. No.:

10/913337

Inventors:

Tetsuro Motoyama - Cupertino CA, US
Christopher Meyer - Snellville GA, US
Yasuhiko Hosoe - Norcross GA, US
Makoto Mimura - Duluth GA, US
Bob Rhodes - Lawrenceville GA, US

International Classification:

G06F 3/00
G06F 15/173

US Classification:

709224000, 710015000

Abstract:

A system for managing and servicing at least one device communicatively coupled to a network, including a communication manager configured to receive an alert and monitored information from the at least one device over the network, and to receive a user request for information related to the at least one device; a device subsystem configured to store the monitored information received by the communication manager, and to store at least one of configuration and service information of the at least one device; a user subsystem configured to store information related to users of the at least one device; an account subsystem configured to store at least one of contract management information, billing management information, and order management information related to the at least one device; and a system controller configured to coordinate operations of the device subsystem, the user subsystem, and the account subsystem in responding to the received alert and in responding to the received user request for information.

US Patent:

20130291687, Nov 7, 2013

Filed:

May 2, 2012

Appl. No.:

13/461797

Inventors:

Christopher N. Meyer - Sunnyvale CA, US
Geoffrey T. Thiel - Sunnyvale CA, US
Christopher A. Ohms - San Mateo CA, US

International Classification:

B67B 7/44

US Classification:

81 309

Abstract:

Pet identification tag beverage opener systems and methods are herein disclosed. According to one embodiment an exemplary pet identification tag beverage opener includes an attachment means, an identification region, a beverage opener and a lever arm.