- Atlanta GA, US Sannan Tariq - Pittsburgh PA, US Christopher Rath - Hillsborough NJ, US Rittwik Jana - Montville NJ, US Shu Shi - Summit NJ, US
International Classification:
A63F 13/335 A63F 13/355
Abstract:
The described technology is generally directed towards techniques to measure interaction latency. Interaction latency can be measured at a client device by measuring time intervals between user inputs and corresponding feedback, such as video frames responsive to the user inputs. Feedback can comprise communication bursts received at the client device. The communication bursts can be detected and correlated with user inputs in order to measure interaction latency. Feedback can also comprise video response features which are responsive to the user inputs. Received video frames can be analyzed to discover response features, and video frames including the response features can be correlated with user inputs in order to measure interaction latency.
- Atlanta GA, US Christopher Rath - Hillsborough NJ, US John Murray - Denville NJ, US Michelle Martens - Freehold NJ, US
International Classification:
G06F 21/10
Abstract:
A method may include obtaining a state diagram of a software management system, wherein the software management system manages at least a first software and configuring a license usage management system based on the state diagram.
Facilitating A Geo-Distributed Dynamic Network System For Ubiquitous Access To Multiple Private Networks
- Atlanta GA, US Varun Gupta - Mountain View CA, US Shu Shi - Summit NJ, US Christopher Rath - Hillsborough NJ, US Rittwik Jana - Montville NJ, US
International Classification:
H04W 76/15 H04W 76/30
Abstract:
Facilitating geo-distributed dynamic network system for ubiquitous access to multiple private networks in advanced networks (e.g., 4G, 5G, and beyond) is provided herein. Operations of a method can comprise establishing, by a system comprising a processor, a first communication link between a first network device and group of devices connected via a private network connection. The method also can comprise establishing, by the system, a second communication link between the first network device and a second network device. The second network device can be included in a group of network devices associated with a communication network provider. Further, the second network device can facilitate communication with a communication device.
- Atlanta GA, US Michael Hwang - New Providence NJ, US Christopher Rath - Hillsborough NJ, US Rittwik Jana - Montville NJ, US Shu Shi - Summit NJ, US Varun Gupta - Morristown NJ, US
International Classification:
H04L 12/24 H04L 29/08 H04L 12/26 H04W 88/18
Abstract:
A processing system including at least one processor may receive a request from a client device for a deployment of a client service to a mobile edge infrastructure of a telecommunication network, the mobile edge infrastructure including host devices, and determine at least one requirement for the client service, including at least one of: a distance requirement, comprising a maximum distance between the client device and a candidate host device for deploying the service, or a latency requirement, comprising a maximum latency between the client device and the candidate host device for deploying the service. The processing system may further determine at least one available host device of the mobile edge infrastructure that meets the requirements, select a host device from among the at least one available host device to run the client service, and instruct the client device to connect to the host device that is selected.
Systems And Methods For Data Distribution Using A Publication Subscriber Model With A Federation Of Trusted Data Distribution Networks
- Atlanta GA, US Christopher Rath - Hillsborough NJ, US
International Classification:
H04L 29/08 H04L 29/06
Abstract:
Federation of trusted data distribution systems is accomplished by treating an entire data distribution network as either a publisher or subscriber to a feed in another data distribution network. A first data feed is created in a first data feed management subsystem associated with a first data distribution network. A second data feed related to the first data feed is created in a second data feed management subsystem associated with a second data distribution network. A first data access policy is associated with the second data feed and a publisher for the second data feed is created in the second data distribution network. The identity and authentication of a second subscriber to the second data feed in the second data distribution network is managed by referencing the first data access policy.
System And Method For Artificial Intelligence Routing Of Customer Service Interactions
- Atlanta GA, US Mazin E. Gilbert - Warren NJ, US David Kapilow - Berkeley Hts NJ, US Kelley Mantione - Athens GA, US Sanjay Krishna - Johns Creek GA, US Wen-Ling Hsu - Bridgewater NJ, US Cheryl Brooks - Jersey City NJ, US Christopher Rath - Hillsborough NJ, US Tan Xu - Bridgewater NJ, US
Assignee:
AT&T Intellectual Property I, L.P. - Atlanta GA
International Classification:
G10L 15/08 G10L 15/06 H04M 3/523 H04M 3/22
Abstract:
Aspects of the subject disclosure may include an artificial intelligence method of routing customer service interactions which begins with an analysis of a body of historical interactions with customers. By monitoring an interaction between a user and an agent, the user's issue may be determined and a potential resolution resource may be identified. By monitoring an exchange between the user and the resource, the analysis may be updated. Other embodiments are disclosed.
Systems And Methods For Data Distribution Using A Publication Subscriber Model With A Federation Of Trusted Data Distribution Networks
- Atlanta GA, US Christopher Rath - Hillsborough NJ, US
International Classification:
H04L 29/08 H04L 29/06
Abstract:
Federation of trusted data distribution systems is accomplished by treating an entire data distribution network as either a publisher or subscriber to a feed in another data distribution network. A first data feed is created in a first data feed management subsystem associated with a first data distribution network. A second data feed related to the first data feed is created in a second data feed management subsystem associated with a second data distribution network. A first data access policy is associated with the second data feed and a publisher for the second data feed is created in the second data distribution network. The identity and authentication of a second subscriber to the second data feed in the second data distribution network is managed by referencing the first data access policy
Chris Rath (1972-1976), Tom Donalds (1980-1984), Jeff Lackas (1984-1988), Stephanie Moore (1985-1989), Jack Aubrey (1969-1973), Ruth Starkel (1959-1963)